Your Factory Visit Checklist
Prior to Your Visit:
- Keep good records
- Initial inquiry date, response dates
- Contact info, address, phone, emails, web site, etc
- Are they a Broker or Manufacturer
- Current products produced and markets served
- Number of employees, year established
- Notes
- NDA signed √
- Build a map
Preparing to Visit:
- Have your host provide you the name and address in both English and Chinese.
- Also have them recommend nearby hotels.
Your Products—Have a Product Deck with:
- Professional 3D and engineering drawings
- Material and technical specifications
- Finishes
- Packaging—primary and secondary
- Fit and function requirements—QC testing
- Volumes—initial run and annual
The Factory—What to Document
- Organizational chart - Pay special attention to the quality control team and processes.
- Ask for permission to take photos
- Ask to see similar products
- Ask about specific customers and whether they are producing for your country
- Take note of how busy the factory is
- Types of equipment and care of the equipment
- How do they organize tooling?
- How well organized is their warehouse for both materials and finished goods
- Is their staff bi-lingual
- Do they compete in the same market as you? Attend trade shows? Manufacture their own brands vs. purely contract manufacture?
Other Things to Know:
- Years in business
- Number of employees
- Owners/founders
- Are they compliant with all current regulatory and environmental requirements?
- What are the payment terms?
- Do they assist with shipping?
- Ask them how they deal with defective products (return and damage policies)
- Do they have a current ERP system to track materials, orders
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